Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-05-2024 05:15 PM
- Identify the data and workflows you want to sync between ServiceNow and Smartsheet.
- Create API keys for both ServiceNow and Smartsheet.
- In ServiceNow, navigate to REST API Explorer.
- Set up a new outbound REST message to connect to Smartsheet’s API.
- Configure the REST message with the appropriate HTTP methods (GET, POST, PUT, DELETE) depending on your needs.
- Test the API calls in ServiceNow to ensure they work as expected.
- Create a script in ServiceNow to handle the data transfer to Smartsheet.
- Schedule the script to run at desired intervals or trigger it based on specific events.
- Monitor the integration for any errors and adjust as needed.
