hi @sivananda80 

Error typically indicates that there are issues with the location data or how it is being interpreted by ServiceNow. 

Ensure that all caller.location values in your incidents correspond to valid entries in the cmn_location table.

Verify that each location has valid geographic coordinates (latitude and longitude). You can check this in the cmn_location table.

Make sure that country and state codes are using the correct format. Incorrect or unknown codes can lead to mapping errors.

Sometimes simply deleting the report and recreating it can resolve issues that arise from misconfiguration. 😄 

i hope my answer helps you to resolve your issue, if yes please mark my answer helpful and correct.

thank you

rajesh