Najmuddin Mohd
Giga Sage

Hi @phenkry ,
Generally a problem is created when Multiple Incidents are created of same issue and Incident has a field referencing Change request.

So, checking the Incidents of the problem and knowing the change that resolved it would give you Change record.


If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.