Re: Workflow script error - Catalog Form

AbdurRahmanSnow · ‎03-18-2025

Ankur, there is also a Scheduled Job that runs in the background for every 15 min. Please check this code too. Even, this might cause the issue.

var userGR = new GlideRecord('sys_user');

userGR.addEncodedQuery("manager!=915dd5b80f3f52007b3a3e7ce1050e61");

userGR.addQuery('u_new_user_notification_sent', false);

userGR.addNotNullQuery('manager');

userGR.addNotNullQuery('u_start_date');

userGR.addEncodedQuery('active=true^sys_created_onONToday@javascript&colon;gs.beginningOfToday()@javascript&colon;gs.endOfToday()^u_start_dateRELATIVELT@dayofweek@ahead@3^ORu_start_dateRELATIVEGT@dayofweek@ahead@28');

//userGR.addQuery('u_start_date', '>=', gs.daysAgoStart(3));

//userGR.addQuery('sys_created_on', '=', gs.daysAgoStart(1));

userGR.query();

while(userGR.next()) {

var cart = new Cart();

var item = cart.addItem('0cbbe496db880c10db945a48dc96193a');

cart.setVariable(item, 'name', userGR.name);

cart.setVariable(item, 'support_group', userGR.u_support_group);

cart.setVariable(item, 'requested_for', userGR.sys_id);

cart.setVariable(item, 'location', userGR.location);

cart.setVariable(item, 'division', userGR.u_division);

cart.setVariable(item, 'email', userGR.email);

cart.setVariable(item, 'start_date', userGR.u_start_date);

cart.update();

var rc = cart.placeOrder();

userGR.setValue('u_new_user_notification_sent', true);

userGR.update();

}