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03-26-2025 04:03 AM
Hello @Nagashree5
You need to pass sys_id in the ID field for it work. You need not dot walk.
Refer below screenshot :-
I have done the same for incidents.
Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this questions from unsolved to solved bucket.
Regards,
Shivalika
My LinkedIn - https://www.linkedin.com/in/shivalika-gupta-540346194
My youtube - https://youtube.com/playlist?list=PLsHuNzTdkE5Cn4PyS7HdV0Vg8JsfdgQlA&si=0WynLcOwNeEISQCY
I am having 3.8+ yrs experience as serviceNow developer and have explored modules -... · Experience: Schaeffler · Location: Greater Bengaluru Area · 500+ connections on LinkedIn. View Shivalika G.'s profile on LinkedIn, a professional community of 1 billion members.