UI Action creating new records

Tom Lapkowicz
Tera Expert

‎04-03-2025 10:04 AM

I am working on creating a UI Action form button

 

This action should first look at 8 different fields and make sure they are all populated.  If any of them are not populated then it should display a message saying "All fields must be completed" and take no further action.

 

If all 8 fields are populated then there is some if/then logic to update a field and display a message.  Once it updates the field and displays the message then no further action should be taken.

 

In both cases (if one or more fields isn't populated OR if all 8 fields are populated) it is acting as expected except that it then tries to create a new record.  I don't want it to create a new record.  How can I get this to stop?

 

The UI Action is set up as follows:

Table: dmn_demand

Action Name evaluate_risk_score

Active: checked

Show update: checked

Client: checked

List v2 Compatible: checked

Form button: checked

Onclick: onClick();

Condition: current.active == true && gs.hasRole("itil")

Script:

 

function onClick(event) {
    if (event) {
        event.preventDefault(); // Stops the default form submission
    }

    var requiredFields = [
        'u_is_this_a_new_product_service_or_new_process',
        'u_does_this_project_have_significant_operational_impacts',
        'u_does_this_require_technology_operations_resources',
        'u_does_this_project_span_across_multiple_lines_of_business',
        'u_does_this_project_have_legal_compliance_and_or_fraud_risk',
        'u_is_this_project_the_result_of_an_identified_issue_issue_on_the_issue_tracker',
        'u_does_this_project_have_an_impact_on_the_membership',
        'u_does_this_project_involve_a_third_party_relationship_i_e_vendor'
    ];

    // Check if any required field is "None" or empty
    for (var i = 0; i < requiredFields.length; i++) {
        if (g_form.getValue(requiredFields[i]) === "None" || g_form.getValue(requiredFields[i]) === "") {
            showDialog("Missing Information", "All fields must be completed before Evaluation.");
            return false; // Stop execution
        }
    }

    // Calculate Total Risk Score
    var totalRiskScore = 0;
    requiredFields.forEach(function(field) {
        if (g_form.getValue(field) === "Yes") {
            totalRiskScore += 1;
        }
    });

    // Update the total risk score
    g_form.setValue('u_total_risk_score', totalRiskScore);

    // Get the value of "Is this a new product/service/process?"
    var isNewProductServiceOrProcess = g_form.getValue('u_is_this_a_new_product_service_or_new_process');

    // Determine Risk Score Result
    var riskScoreResult = "";
    if (isNewProductServiceOrProcess === "Yes" || totalRiskScore >= 5) {
        riskScoreResult = "High Risk: Risk Assessment must be conducted";
    } else if (isNewProductServiceOrProcess === "No" && totalRiskScore === 4) {
        riskScoreResult = "Medium Risk: Risk assessment is optional.";
    } else if (isNewProductServiceOrProcess === "No" && totalRiskScore <= 3) {
        riskScoreResult = "Low Risk: Risk assessment does not need to be conducted";
    }

    // Update the Risk Score Result field
    g_form.setValue('u_risk_score_result', riskScoreResult);

    // Display final message in a dialog box
    showDialog("Evaluation Complete", "Evaluation Complete: " + riskScoreResult);

    return false; // Ensures no record is created
}

// Function to show a modal dialog
function showDialog(title, message) {
    var dialog = new GlideModal("custom_dialog");
    dialog.setTitle(title);
    dialog.setBody("<p style='font-size:14px;'>" + message + "</p>", false, false);
    dialog.addCloseButton("OK");
    dialog.render();
}

 

 

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