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05-09-2025 02:51 AM
you can use field level WRITE ACL on assigned to field. Use this in advanced script
if (current.isNewRecord())
answer = true;
else
answer = gs.getUser().isMemberOf(current.assignment_group) || gs.getUser().isMemberOf("Global Group name");
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader