Hi All,
I have custom table in witch there are 2 approvals once 2nd approval approved after that 2 ritm ticket has been created witch is working fine now I want that in that particular RITM and sc_task table variable should come witch is not coming kindly let me know how to populated that. Varibles like.. contact type,short description,description, Requested_for etc.. when I have create ticket from service portal at that time thar variables are coming.
