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05-21-2025 02:26 AM
@Community Alums
which user you configured in the Who will receive tab?
when you are triggering the event using eventQueue() give the instance email address as "parm1"
Then in notification make "Event parm1 contains recipient" as TRUE and remove the user from who will receive tab
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader