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06-16-2025 06:04 AM
so currently 1 email is sent for each CHG owner?
what do you want?
Consider today 10 CHGs are created with 2 owners, 1 owner has 5 CHG and other owner has 5 CHG
So you want only 2 emails i.e. 1 email to 1st Owner with details of 5 CHG and 2nd email to 2nd Owner with details of other 5 CHG?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader