Hi @rahulpatilv 

In real-world ServiceNow implementations especially in enterprise environments users are not usually created manually in the sys_user table. Instead, automated integrations are the standard approach. Here’s how it typically works:

How Users Are Typically Created in ServiceNow (Production Environments)

1. Automated Provisioning via Identity Management (Recommended)

• Tools Used:
  
• Azure Active Directory (Azure AD)
• Microsoft Active Directory (on-premises AD)
• Okta, SailPoint, or other Identity Providers (IdPs)

• Integration Protocols:
  
• LDAP (for on-prem AD)
• SCIM (System for Cross-domain Identity Management) – for cloud-based identity platforms
• REST APIs or MID Server integrations can also be used

• What Happens:
  
• Users are automatically created/updated in the sys_user table based on records in AD or other sources.
• Attributes like name, email, department, roles, and group memberships can be mapped.