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08-26-2025 12:02 AM
alert didn't come?
if yes then your client script config is wrong.
client script is marked as Applies on Catalog item view right?
if not then it won't run
share client script config screenshot
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader