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β10-25-2025 05:07 AM
this is very specific requirement.
you will require a custom solution for this.
When should the mandatory attachment check happen? example during RITM update etc?
Also where do you require this ESC Ticket Page?
π‘ If my response helped, please mark it as correct β and close the thread πβ this helps future readers find the solution faster! π
Regards,
Ankur
β¨ Certified Technical Architect || β¨ 10x ServiceNow MVP || β¨ ServiceNow Community Leader
Ankur
β¨ Certified Technical Architect || β¨ 10x ServiceNow MVP || β¨ ServiceNow Community Leader