Ankur Bawiskar
Tera Patron

@DeΔ—pak Sharma 

this is very specific requirement.

you will require a custom solution for this.

When should the mandatory attachment check happen? example during RITM update etc?

Also where do you require this ESC Ticket Page?

πŸ’‘ If my response helped, please mark it as correct βœ… and close the thread πŸ”’β€” this helps future readers find the solution faster! πŸ™

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 10x ServiceNow MVP  ||  ✨ ServiceNow Community Leader