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12-10-2025 09:19 AM
Hi @JohnEJasinski ,
Ok, please follow this steps
1)Create a Metric
2)Select table and field
3) This will not retrofit old records however it tracks when due date changes
ex:
4)Create a report on "metric_instance" table where definition is due date updates as below and group by ID, it will show you the list with count
Hope this helps!
Accept and hit Helpful if it helps.
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026