Hi @JohnEJasinski ,

Ok, please follow this steps

1)Create a Metric

2)Select table and field

HemanthM1_0-1765386898125.png

3) This will not retrofit old records however it tracks when due date changes

ex:

HemanthM1_1-1765387006605.png

 4)Create a report on "metric_instance" table where definition is due date updates as below and group by ID, it will show you the list with count

HemanthM1_2-1765387131972.png

 

Hope this helps!

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025,2026