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12-15-2025 01:58 AM
Hi
I found an inactive user with roles but not added in any group or not manually added. all the roles say inherited true. Unable to delete them from sys user has role table and background script also didn't work.
how to deleted these roles ?
Solved! Go to Solution.
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12-15-2025 02:00 AM
Hi @RahulRAJAS
Use script as shared
https://www.servicenow.com/community/developer-forum/removing-roles-of-inactive-users/m-p/1365936
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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12-15-2025 02:35 AM
didn't work Atul
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12-15-2025 02:47 PM
Log a case mate in this case buddy.
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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12-15-2025 02:00 AM
Hi @RahulRAJAS
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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