User roles inherited but not from group and roles are not manually added. unable to delete them

RahulRAJAS
Kilo Guru

Hi 
 I found an inactive user with roles but not added in any group or not manually added. all the roles say inherited true. Unable to delete them from sys user has role table and background script also didn't work.
how to deleted these roles ?

7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @RahulRAJAS 

 

Use script as shared

https://www.servicenow.com/community/developer-forum/removing-roles-of-inactive-users/m-p/1365936

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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didn't work Atul

Log a case mate in this case buddy.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @RahulRAJAS 

 

https://www.servicenow.com/community/developer-forum/how-to-remove-roles-and-groups-for-inactive-use...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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