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02-04-2026 11:45 PM
Hi Sriram,
It seems every case are different and few having static values.
In that case, Create a onChange client script on Company.
In script , call Script Include, based on selected company , add all required user <sys_id> in array result and pass it to client.
Set that value in user variable.
Note: do not add hardcoded user. instead of that put sys_id of user in sys_properties. Use that sys_properties from script include.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti