Ankur Bawiskar
Tera Patron

@VanamaA 

do you want to do this for native or workspace?

check these

Knowledge Article not getting copied into worknotes after Upgrade 

Specify field to add a knowledge article attach note

Link to Knowledge article in work notes, not entire content 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader