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03-24-2026 10:11 PM - edited 03-24-2026 11:41 PM
Hi @SuT
To make implementation plan, backout plan, and scheduled dates mandatory on the 'New' state in ServiceNow Change Requests,
create a UI Policy with the condition State [is] New.
Within the UI policy actions, set the fields Implementation plan Backout plan, Planned start date, and Planned end date to Mandatory
Note: it seems existing OOB one (on Assess state) will not be impacted as from new state those will be filled up by value.
try.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti