Demand Pop up form is not showing
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03-25-2026 12:38 AM
Hi Everyone,
I am facing issue in 'Strategic Planning Workspace' of ServiceNow. When I click on 'New Demand' button it should show New Demand form as shown in attached screenshot. Previously it was working as expected when I click on 'New Demand' it was showing pop up form but now it is not showing.
Please let me know where to check this configuration.
Thanks
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03-25-2026 01:45 AM
Check you role whether you have it_demand_manager role to create new demand.
specifically sn_align_core.apw_user or sn_align_core.apw_admin to interact with the Planning Workspace, and the necessary demand management roles (demand_manager or demand_user)
- If using the Organization lens, the user creating the demand must associate it with a valid Department.// Refer: https://www.servicenow.com/community/spm-forum/demand-not-showing-in-strategic-planning-workspace-po....
Als refer:
KB2020890 New Button Not Visible at Strategic Planning Workspace - Portfolio Plan
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
