Ankur Bawiskar
Tera Patron

@Arka Banerjee1 

so what debugging did you do?

event triggered and processed?

event not triggered?

your notification should have Event parm1 contains Recipient As TRUE

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader