Hello Ankur, 

Thank you again  for your response and the recommendations.

I would like to clarify my requirement once more. I fully understand that DOM manipulation is not recommended in ServiceNow, and for that reason I do not want to use any DOM‑based approach in my solution.

At this point, I have created a UI Action instead of a formatter, and my goal is the following:

  • The UI Action should not be visible when the “Type” field is empty (null)

  • The UI Action should become visible when the “Type” field has a value

  • I want to achieve this without using any DOM manipulation, and only through supported/standard ServiceNow methods

If you have any recommended approach to control UI Action visibility .

I would appreciate your guidance.

Thank you in advance for your help.

Best regards,

Beyza