@Balakrishna_ABK
better start using Flow as it has retry mechanism built in
Flow and Action Error Handling Level 1: Retry and Action Error Evaluation - Workflow Automation CoE
Handling errors and planned process time-out in Flow Designer
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Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
