Service Catalog Categories not displaying

daved999
Tera Contributor

Hi Everyone,

I am attempting to update our Service Catalog (previously deactivated), however I am not seeing any categories listed in the portal, even though there are individual items appearing:

find_real_file.png

I have confirmed all catalog items and categories are active and that the associated workflows are also published.

find_real_file.png

On reading previous posts, there were some instances where categories that had empty records caused this behaviour, so I have also removed any catalog items that had empty records (most of these appeared to be out of the box features such as "catalog definition").  I have also cleared the cache on my instance, just in case the updated records weren't refreshed.

Any advice you can provide would be appreciated.

Regards,

Dave