how to restrict agent as being approver?

Sri56
Tera Contributor

Hi Team,

we have approver field, which is a reference to a user table as related tab on sc_task table from agent workspace (as below)

Sri56_2-1669794429567.png

 

where we need to restrict the agent (assigned_to) user on sc_task table as shown below in approver field

Sri56_1-1669794372976.png

Is it feasible? If yes, how?

 

Please help me!

Thanks,

Sri