Deletion option stays On in Favorites Navigation bar
1. Click on Favorites Navigation bar.2. Notice all the X's are visible on all Favorites (for deletion). Thank you for your support in advance!
Forum Posts
Issue with Arrow Visibility in Navigation Bar
I am facing an issue with the navigation bar. The background color is white, and the arrow icon is also white, which causes it to overlap and become invisible. When I hover my cursor over a module, the arrow becomes visible. However, when I click on ...
Does the Badge Reader in Walk‑Up Experience perform login or just check‑in?
Hi everyone,I’m trying to understand how the Badge Reader Integration works with Walk‑Up Experience. When a user scans their badge at an on‑site Walk‑Up, I’m not sure whether this action:1️⃣ Logs the user into ServiceNow,or2️⃣ Simply identifies them ...
Unable to import XML
I'm taking the CIS-ITSM Now Learning course. I'm facing issues with uploading an XML onto my instance. I'm receiving an error that the uploaded file type conflicts with organizational policy. Any suggestion on how I can resolve this issue so I can co...
Resolved! autopopulate assignment group member into the watchlist
I need to auto populate the watchlist with the assignment group that have been selected on an incident form and it change in real time. so if it in hard the watchlist will have all the group member, when it in software, the watchlist should be change...
Time out using ASK for Approval Due date
Hi all,I’m using Flow Designer with an Ask for Approval action on RITMs. I set a 2-minute timeout, expecting that approvals with no response would change from Requested to No Longer Required.However, after timeout, the approval records in sysapproval...
Calling a Record Producer Variable in Advanced Reference Qualifier'sScript Include Function
I have a variable (field_1) in a Record Producer, which is a reference field. In this Record Producer, I have a variable Set and in that I have a variable field_2, which is a drop-down. I want to put Advanced Reference Qualifier, and when calling the...
BLOG : DeleteRecord() vs DeleteMultiple()
deleteRecord() and deleteMultiple() are GlideRecord methods in ServiceNow for deleting records from tables. The first targets a single record, while the second handles bulk deletion based on query conditionsDeleteRecord():deleteRecord() performs to d...
Business Rule
I am having a bit of difficulty drafting a group assignment blocking rule within a BR.The rule should work as follows:Only N2 groups should have permission to assign tickets to N3. IF an N3 group tries to assign tickets to other N3 groups, they shoul...
Resolved! Scenario-based ServiceNow ITSM interview questions
Hello Community,I’m preparing for ServiceNow Developer interviews and would really appreciate it if you could share real-time or scenario-based interview questions related to ITSM (Incident, Problem, Change, Service Catalog, scripting, etc.).I’m espe...
By using the ATF i want to attach any file in the below mentioned screenshot please help me How?
Hi,By using the ATF i want to attach any file in the below mentioned screenshot please help me How? Kindly help me out how can i create a ATF test step to attach any file into the Site pictures. Thanks,
Resolved! Record Producer Variable & Varaible Set
Hi,I have a requirement in my Record Producer where there is a variable named 'From Stockroom' and a Variable Set containing the following fields:1. Model - Reference to Model table 2. Condition - Select box - (New/Used/Refurbished)3. Available Quant...
ServiceNow's Flow Designer
ServiceNow's Flow Designer is a no-code tool that lets anyone build automated workflows visually, replacing old-school scripting for faster process setup. What It DoesFlow Designer uses a drag-and-drop canvas to link triggers, actions, conditions, an...
Resolved! Technical suppprt career path
Hello everyone,This is Sanjay. I have around 5 months of experience in technical support, and now I want to start my career as a ServiceNow Administrator. However, I’m a bit confused about how to begin and what steps I should follow, as I’m still a f...
Implementing Actionable Email Approvals for Certificate Tasks via Inbound Actions
Requirement-For Certificate Management, renewal of certificates, I need to create a notification to the managers of the assignment group of the CERT task for their approval in table Certificate Manual tasks(sn_disco_certmgmt_certificate_task) .I need...
