cab approval
i have question asked by my seniorthere is different action for cab approval in flows action what is the name of that action it is not ask for approval it is not change policy approval please help me out
Forum Posts
How to Add Catalog Variables in the Table List View
Recently, one of my end users required that catalog variables be displayed directly in the table list view. Normally, variables are displayed in the form but not in the list view. After exploring the solution, I found an approach that allows us to di...
The newly created Change Request was automatically set to "Implement" state instead of access.
The issue is currently observed for only 1 to 2 users. When these users select certain values in the Location field (e.g., Burlington), the Change Request automatically transitions from New to Implement. In some scenarios, the transition occurs immed...
Email inbound action not creating incident in Australia
Dear ServiceNow Community FriendsHappy Ganesh Chathurthi to you all I am trying to create an Inbound Email action, to create Incident AutomaticallyI tried with my personal gmail account, did settings like Settings -> All -> Forwarding and POP/IMAP ->...
How to add a dynamic "This week(Mon-Sun) " filter option in a ServiceNow List View?
Hello,I want to add a dynamic filter option called "This Week(Mon-Sun)" in a ServiceNow List View. My requirement is:When I open a list view and select the Created On field in the filter condition,I want an additional/dynamic option such as “This Wee...
Resolved! csm_consumer table preferred language is getting set to en only after changing the value
In csm_consumer table i ahve a field called preferred language and i have added some choices to that field.when i selct any value and save a record in the csm_consumer table it's getting set as en .from where the default value is blank for that field...
Best approach for incremental data import using REST Integration Hub Data SourceIncremental REST API
Hi everyone,I have an external system that acts as the master source for our data. The data is CREATED/updated daily, and I need to integrate it into ServiceNow.The external API returns the data in paginated responses. My requirement is to retrieve a...
Resolved! Are Fix Scripts and Background Scripts captured update sets
Hi everyone,I have a question about Fix Scripts, Background Scripts, and Update Sets in ServiceNow.If I create and execute a Fix Script, is the Fix Script record captured in an Update Set?If I create and execute a Background Script, is the Background...
[Article] Declarative Actions in ServiceNow Completed Guide
A Declarative Action is a button or action you add to a modern ServiceNow workspace — without touching any UI Builder page directly. Think of it like this:Old way → drag a button into UI Builder (messy, upgrade risk)New way → create a Declarative Ac...
ITIL USER - Global Search FULL screen / PATCH 5 australia
1. Impersonate ITIL user and be in / PATCH 5 Australia2. In the global Search (global) paste open INC or Change3. Click on Exact Match4. Note: loads the full screen - Frames are gone ( ALL, Favorites, History, Workspaces and Admin)5. I dislike - ...
Resolved! Need to give demo to a Client
Hi Everyone,I need to give a demo of ServiceNow to a client who has little or no prior knowledge of the platform. I would like to make the demo simple and easy to understand, starting from the basics and gradually covering the key concepts.Could you ...
Where to find the documentation?
Hello Learners,I am new here. May i know where can i find the documentation for all the available features/modules such as Virtual Agent, OnCall scheduling etc., within ServiceNow ITSM?
Service Catalog task - Failed
Followed all the steps but validation fails even though the record is created. How do I get pass this so I can complete the course. Thanks
can I change the "State" of the change request
I am attending ITSM Fundamentals LabXand by accident I went to the next phase "Implement" , now I need to go back to the previous phase so I can make sure of the "state" to submit the task,I tried many things but I think community will help me more ...
Unable to trigger legacy Risk Assessment (assessment_master) on Service Portal for Record Producer
Hi ServiceNow Community,I am trying to trigger a Risk Assessment when a user submits a Change Request via a Record Producer in Employee Center (/esc). The goal is to present the Risk Assessment to the user upon record creation so they can complete i...
