Prasanna Kumar7
Tera Expert

Hi @johnbrandt

In Service Operations workspace(Sow) you will have the view of Records and tables.

In approval record we don't have any button like "Approve" or "Reject". If we need to approve or Reject, ootb need to change the state to Approved and save the form.

 

If you want button, then need to create custom UI action for approve and reject and click the checkbox true for available to configurable workspace, so that the button will be available to sow.