Vikram Reddy
Tera Guru

Hi @SrijendraK,

 

There's no dictionary attribute or system property that turns this off, because nothing is actually being overwritten, what's tripping you up is a second computed value sitting next to the one the user typed. A ServiceNow Currency field stores the exact code and amount entered as a linked record in fx_currency_instance, so 100 GBP stays 100 GBP in the database. What the platform also does on every save is calculate a reference currency equivalent, usually your instance's default like USD, purely for aggregation and reporting. I've seen this same pattern trip up a software asset management renewal, where the licensing dashboard showed everything in USD and the team assumed the field itself had been converted, when really a Performance Analytics collection job was pulling the reference value, a behavior ServiceNow documents as expected, not a bug. Two things worth checking before you redesign anything: the field's display mode, toggle the globe icon between As spent, Calculated, and Reference, and how you read the value in script, since a plain getValue() can hand back a converted number while getCurrencyString() gives you the raw code and amount back. If you genuinely need a guarantee that nothing downstream ever sees a derived figure, skip Currency altogether: a Decimal amount plus a Choice or reference currency-code field gives you exactly one number, stored exactly as entered.

 

Thank you,
Vikram Karety
Octigo Solutions INC