08-05-2019 09:51 AM
Hey there,
Encoded queries are more intricate but can be helpful for more complex requests - this example may be helpful:
https://community.servicenow.com/community?id=community_question&sys_id=ee9d0f2ddb9cdbc01dcaf3231f96...
https://docs.servicenow.com/bundle/london-platform-user-interface/page/use/common-ui-elements/refere...
Alex
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