Sync Approval Record Comments to sc_task Comments

anshul_goyal
Kilo Sage

How can I populate the Comments field on the sc_task record with comments from related approval records in ServiceNow?

Thanks

pawank2
Tera Expert

Hi Anshul,

use after update BR on approval table and past this code in advance section.

 

var gr = new GlideRecord(current.source_table); 
gr.addQuery("sys_id", current.document_id); 
gr.query();       
 if (gr.next()) {             
gr.comments = current.comments.getJournalEntry(1);                
gr.update();    
 }

My Solution is helpful and accepted.

 

 

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