Hi @Thato Masingi Release V2 is in the process of being decommissioned, so I doubt we can help here. It's better to log a case and check if the Now Support team is still supporting V2.
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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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