Hi @Gloglo16814 

The reply from @Uncle Rob is 100% on the mark.

Sorry for being blunt, but I'd take it a step further and say that if you don't already have deep ServiceNow technical skills and experience, you're wasting your time focusing on a role within Expert Services.

With your background, if you're interested in getting into the ServiceNow ecosystem, I'd suggest you're better to focus on management roles at partner organizations.