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10-21-2024 08:04 AM
Hi experts,
We have a requirement.
Users are divided into two companies ABC and XYZ
1. Agents from ABC should see only cases belonging to these ABC company users.
2.Agents from XYZ should see only cases belonging to these XYZ company users.
3. There should be a global role that should access all the HRcase (both abc and xyz's)
What is the best approach for this.
TIA
