Hi @DPP1 

 

Yes, we can say it is gap, bcz till London Release, SN provides Email Servers and Accounts on PDI as well but after that there were some issue reported with regards to security and these servers/ accounts has been removed from PDI.

 

You ca follow the above post link to configure but that will bring all your personal emails in PDI and might create incidents as well, if inbound action is active.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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