@RakshitM , 

Please go through below links :

1. ServiceNow’s “What is a Business Analyst?”
An overview of the BA role, key responsibilities, and essential skills—great for understanding the core expectations and context.

Link - https://www.servicenow.com/university/what-is-a-business-analyst.html

2. Business Process Analyst Career Journey on ServiceNow University
An official learning journey tailored for BAs, providing structured paths, downloadable assets, and workshop-based learning to build your platform knowledge.

Link - https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=9c60d3c...

Note - This will include - 

• Completing ServiceNow platform fundamentals 
• ServiceNow platform implementation and Now Create 
• Power skills for the Business Process Analyst role 
• Learning about an application and downloading assets needed to host a workshop 
• Community activities and involvement 

Hope it helps!