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02-11-2026 08:32 AM
Hi @SindhiaR ,
check out this KB
it mentioned all the possible reasons for this to happen( mostly probable cause with BR with current.update())
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2122007
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya