Thank you for your response and the resources.

I already work on ServiceNow projects and hold the CSA certification, so my question was more about career backgrounds within the ServiceNow ecosystem.

I was curious whether many ServiceNow consultants, architects, platform owners, or other professionals started their careers as Business Analysts or System Analysts before moving into ServiceNow-focused roles.

It would be interesting to hear whether you've seen this path on projects you've worked on.