Ankur Bawiskar
Tera Patron

@Niranjan2 

is that an OOTB business rule which you identified?

if yes then may be it's new feature added by ServiceNow in Zurich

if not then it's custom and someone created this BR

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader