Create Task SLA when record is inserted for custom table

Harika Thota
Tera Guru

Hi All,

 

I have a requirement to add task sla to the custom table when record is created.

I created an SLA Definition with retroactive start and set as "Created" but task SLA is created only when I update anything on the record.

 

Appreciate if you help me out

 

Thanks in Advance!

Harika