Task, Approvals

Gaurav69
Tera Contributor

Hi, I have created a catalog item. I want when it’s submitted and RITM is generated, an approver request should be triggered to a user (for example Abel Tutor), And an email should be sent to the requester. Email contents will be provided by Abel Tutor.

How to configure this?

Thanks in advance!!

Bhavya11
Mega Patron

Hi @Gaurav69 ,

 

Create flow and whenever RITM generated , you can add the action called 'Ask for approval' then after that you can send Notification action from that you can able to configure your requirement.

 

Bhavya11_1-1733396758451.png

then add this flow to created catalog item.

 

Please mark answer helpful/correct.

Thanks,

BK


Regards
BK
LinkedIn: https://www.linkedin.com/in/bhavyashree-karanth-55032a121
YouTube: https://www.youtube.com/@NowWithBhavya

View solution in original post