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01-03-2025 08:59 PM
you can use advanced ref qualifier on the department field/variable
javascript: var query = ''; if(gs.hasRole('itil')) query = 'name=IT'; query;
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader