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09-18-2025 11:37 PM
Hi Bhuvan,
I tried the solution you provided. I created a new report using the Incident table with the List type. I added the following filter conditions:
- Updated: Relative → Before 2 days ago
- Active: True
Then, I created a Scheduled Email Report using this report and added the group email ID to which the report should be sent. The email was triggered successfully.
However, when I opened the email, the Incident list appears in a document-style format. What we need is a table-style format showing the records in a grid layout.
For reference, I’ll attach a screenshot. Please check and let me know how we can update the format.