Ankur Bawiskar
Tera Patron

@Community Alums 

how is the recipient set?

Is it directly at notification level in Who Will Receive tab?

Share notification configuration screenshots.

Users from above countries don't want your Reminder email or they don't want any Notification from instance?

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader