Ankur Bawiskar
Tera Patron

@Community Alums 

you are using DOM manipulation.

Is "Isolate Script" field false for your client script to allow DOM?

try this

$j('#email_client_open').hide();

AnkurBawiskar_0-1770819143914.png

 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader