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03-23-2026 01:52 AM - edited 03-23-2026 01:52 AM
Hi @Chandra31
Endpoint URL: Use the Service Catalog API's order_now endpoint.
https://<your-instance>://<catalog_item_sys_id>/order_now
Try with Payload
{
"sysparm_id": "a96250e407d01410540bf2508c1ed014", // pass the sys_id of your Catalog Item
"sysparm_quantity": "1",
"variables": {
"variable_name_1": "variable_value_1",
"variable_name_2": "variable_value_2",
"requested_for": "1f78df4047bc4bcbf6" // For reference fields like 'requested_for', you need to pass the sys_id of requested for }
}
Use correct credential by which you can create request in instance itself.
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti