Tanushree Maiti
Tera Patron

‎04-14-2026 06:27 AM - edited ‎04-14-2026 06:28 AM

Hi @SurenderReddy 

Make Assignment group non-mandatory, It will work.

 

Hope your BR is in place which will apply the your defined solution definition to the ticket.

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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