Tanushree Maiti
Tera Patron

Hi @Community Alums 

 

You can utilize Performance Analytics (PA), which is designed to collect and display zero-value records historically. 

in PA, there is Data Collector > Jobs which ensures data is being collected for your desired indicators.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti