Hi

you need either role awa_admin or awa_manager.

Kind regards
Maik

OMG  I read your response again,  it states this table "awa_agent_presence" This does work!!!  thank you!!!

Same Error. I tried with "admin", "awa_manager" roles, but the field is not editable. Did you get the solution

to make things confusing, there are two different tables

AWA Agent Presence and Capacities - cannot do this on this one
awa_agent_presence <-- use this table 

Hi All,

I would like awa_manager role user to edit 

this field through list view of Agent Presence table. I created an ACL too but didn't work.

Can anyone of you please let me know how you managed this to be working?