Implementation Assets on Now Create

[Vijay Karthik]

Now Create offers step-by-step delivery guidance based on real-world experiences and proven leading practices gained from thousands of successful implementations.

Take advantage of these documents, created by our subject matter experts, to assist with your next implementation.

• Process Workshop Presentation - A Template for process workshops to determine implementation requirements.
• FSO - Intelligent Servicing for Fraud - Process Workshop Presentation
• FSO - Card Operations - Disputes - Process Implementation Workshop
• FSO - Commercial Lines Claims​ - Process Workshop
• FSO - Complaint Management - Process Workshop Presentation
• FSO - Customer Lifecycle Operations - Process Workshop Presentation
• FSO - Deposit Operations - Process Workshop Presentation
• FSO - Group and Individual Life Insurance Servicing - Process Workshop
• FSO - Individual Life Claims - Workshop Deck
• FSO - Loan Operations - Process Workshop Presentation
• FSO - Payment Operations - Process Workshop Presentation
• FSO - Personal Lines Claims - Process Workshop Presentation
• FSO - Treasury Operations - Process Workshop Presentation
• FSO Core - Process Workshop Presentation
• Process Guide - ServiceNow's detailed point-of-view on process formation for specific products.
• FSO - Card Operations - Disputes - Process Guide
• FSO - Card Operations - Process Guide
• FSO - Commercial Lines Claims - Process Guide
• FSO - Complaint Management - Process Guide
• FSO - Customer Lifecycle Operations - Process Guide
• FSO - Deposit Operations - Process Guide
• FSO - Group and Individual Life Insurance Servicing - Process Guide
• FSO - Individual Life Claims - Process Guide
• FSO - Intelligent Servicing for Fraud - Process Guide
• FSO - Loan Operations - Process Guide
• FSO - Personal Lines Claims - Process Guide
• FSO - Treasury Operations - Process Guide
• Starter Stories - A collection of common examples to assist in capturing requirements for ServiceNow products.
• FSO Core - Starter Stories
• FSO - Deposit Operations - Starter Stories
• FSO - Loan Operations - Starter Stories
• FSO - Card Operations - Starter Stories
• FSO - Payment Operations - Starter Stories
• FSO - Complaint Management - Starter Stories
• FSO - Treasury Operations - Starter Stories
• FSO - Insurance Claims - Starter Stories & Story Tests
• FSO - Individual Life Claims - Starter Stories
• FSO - Customer Lifecycle Operations - Starter Stories
• FSO - Life Insurance Servicing - Starter Stories
• FSO - Intelligent Servicing for Fraud - Starter Stories
• FSO - Property and Casualty Insurance Servicing - Starter Stories
• FSO Core - Starter Stories
• Implementation Guides - Provides implementation steps to achieve a prescribed set of product outcomes.
• FSO - Claims - Implementation Guide
• FSO - Card Operations - Disputes - Implementation Guide
• Now Assist for FSO - Implementation Guide
• Insights - A general collection of leading practice guidance for a given product or feature.
• FSO - Card Operations - Implementation Insights
• FSO - Complaint Management - Implementation Insights
• FSO - Customer Lifecycle Operations - Implementation Insights
• FSO - Deposit Operations - Implementation Insights
• FSO - Loan Operations - Implementation Insights
• Insurance Policy Lines Servicing - Product Briefing
• FSO - Payment Operations - Implementation Insights
• FSO - Recommended Implementation Sequence
• FSO - Spokes and Integrations
• FSO - Treasury Operations - Implementation Insights
• Getting Started with FSO - FSO Implementation Leading Practices
• Now Assist for FSO - Implementation Insights