Records getting duplicating while uploading data from Excel table

Ankit Pal
Tera Contributor

Hi all

I have a quick question. I am trying to upload data from an excel sheet into Service Now users table by using import sets and transform map. In excel sheet I have few columns, two columns containing names. These fields are reference fields in my Users form. The problem is when upload the data, the records I need gets created, but also some extra records of those names are getting created. Those records only contains names and nothing else. I don't want those extra records in my table. Could anyone please tell me the solution to this problem?                

Thanks

Ankit  

3 REPLIES 3

Mark Manders
Mega Patron

What's the coalesce on your transform map?

If my answer helped you in any way, please then mark it as helpful.

Mark


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

I have tried it with Coalesce, but it did not work out. Previously I had tried with one by one Coalesce to true for User ID, then the names too. but it did not work out. 

Mariano Lemus
Kilo Guru

Use coalesce in the field that has the unique value of your imported records, which needs to be aligned to the sys_user table.

In some places I have seen coalesce for user_name field, because it is the unique identifier.

Cheers,

M